MOTION TO CLOUD LLC Privacy Policy
Last Updated: 05/22/2024
1. Introduction
MOTION TO CLOUD LLC ("we," "us," or
"our") is committed to protecting the privacy of our clients and
users of our Managed Service Provider (MSP) services. This Privacy Policy
outlines how we collect, use, disclose, and protect your personal information.
2. Information We Collect
We may collect the following types of information:
- Client
Information: Contact details (name, address, email, phone number),
business information, and account details.
- Technical
Information: Data related to the systems we manage, including IP
addresses, device identifiers, log files, and performance data.
- Usage
Information: Information about how clients use our services, including
access logs, service requests, and support interactions.
- Security
Information: Data related to security measures, such as login
credentials, authentication logs, and incident reports.
- Employee
Information: When providing services we may access our client’s
employee information.
3. How We Use Your Information
We use your information for the following purposes:
- To
provide and maintain our MSP services.
- To
manage and secure client systems.
- To
respond to client inquiries and support requests.
- To
improve our services and develop new features.
- To
comply with legal obligations.
- For
billing and account management.
- To
send service updates and notifications.
- To
perform security audits and incident response.
4. Information Sharing and Disclosure
We may share your information with:
- Service
Providers: Third-party vendors who assist us in providing our services
(e.g., cloud providers, security vendors). These vendors are contractually
bound to protect your data.
- Legal
Compliance: When required by law or to protect our rights.
- Business
Transfers: In connection with a merger, acquisition, or sale of
assets.
- With
Client Consent: When you provide explicit consent.
5. Data Security
We implement reasonable security measures to protect your
information from unauthorized access, use, or disclosure. These measures
include:
- Encryption
of data in transit and at rest.
- Access
controls and authentication procedures.
- Regular
security assessments and vulnerability scans.
- Incident
response procedures.
6. Data Retention
We retain your information for as long as necessary to
provide our services and comply with legal obligations.
7. Your Rights
You may have the following rights regarding your personal
information:
- Access:
Request access to the information we hold about you.
- Correction:
Request correction of inaccurate information.
- Deletion:
Request deletion of your information (subject to legal limitations).
- Objection:
Object to the processing of your information.
- Data
Portability: Request a copy of your data in a portable format.
To exercise these rights, please contact us at
[email protected].
8. Children's Privacy
Our services are not intended for children under the age of
13. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will
notify you of any material changes.
10. Contact Us
If you have any questions or concerns about this Privacy
Policy, please contact us at:
MOTION TO CLOUD LLC
